Order risks represent the results of fraud checks that have been completed for an order by Shopify. Based on the fraud analysis Shopify categories the orders as follows:
- cancel: There is a high level of risk that this order is fraudulent. The merchant should cancel the order.
- investigate: There is a medium level of risk that this order is fraudulent. The merchant should investigate the order.
- accept: There is a low level of risk that this order is fraudulent. The order risk found no indication of fraud.
Shipr app offers you the flexibility to ship (or not ship) orders based on their calculated risk. You can configure the app with the following Order Risk options in the Auto-mode:
1. Ship all orders
2. Ship only when order risk is low
3. Ship only when order risk is low or medium