FAQs

Do I need an Amazon Professional Seller Account?
Yes, you generally need an Amazon Professional Seller Account to use FBA/MCF and integrate with apps like Shipr, as it relies on Amazon’s APIs (SP-API), whi...
Thu, 20 Mar, 2025 at 2:35 PM
Can I use Shipr for multiple Shopify stores?
No. Shopify apps require separate installations per store, so you’d likely need to set up Shipr individually for each Shopify store.
Thu, 20 Mar, 2025 at 2:46 PM
Can I partially fulfill orders using Shipr?
Yes, with the Shipr app, you can partially fulfill items by simply selecting the items you want. However, the selection of items can be done in Manual mode....
Thu, 20 Mar, 2025 at 2:51 PM
Does Shipr handle international orders?
The app does not perform any action on international orders. It just ignores it and will not attempt to fulfill it again. Amazon does not allow shipping FBA...
Thu, 20 Mar, 2025 at 2:52 PM
Can I block certain orders from being fulfilled by Amazon?
Yes, Shipr offers order blacklisting options, allowing you to exclude specific orders from Amazon fulfillment. This could be based on the Product tags and S...
Thu, 20 Mar, 2025 at 3:23 PM
How does Shipr handle inventory syncing?
The Shipr app provides a few options to sync inventory from Amazon to Shopify locations. It only Sync Amazon's inventory to Shopify.  Fast Sync, Anytime...
Thu, 20 Mar, 2025 at 3:23 PM
Does Shipr support real-time tracking updates?
Yes, Shipr updates Shopify with tracking info and order status “all along,” implying near real-time updates as Amazon processes the order.
Thu, 20 Mar, 2025 at 3:26 PM
Does Shipr handle returns?
Orders on Shopify that are fulfilled via FBA are handled via Amazon service known as Multi-Channel Fulfillment (MCF).  Sellers are responsible for provi...
Thu, 20 Mar, 2025 at 3:27 PM
Can I request new features or integrations?
Yes, the app team welcomes feedback and feature requests. Submit your suggestions through the support portal. You can reach us at support@shipr.freshdesk.com
Thu, 20 Mar, 2025 at 3:29 PM
How to Ship with FBA When SKUs Are Incorrect or Blank?
Note: To fulfill orders via FBA, the order must contain an SKU and it should be an Active SKU on Amazon.  Let's say you receive an order in your store...
Thu, 20 Mar, 2025 at 3:30 PM